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Terms & Conditions

Privacy Policy

Mascots by Demand will not reveal your personal information to external organizations except for the purposes of fulfilling your order.

Privacy Statement

Mascots by Demand respects the online Guidelines suggested by the Australian Direct Marketing Association, in it's Code of Practice for Consumer Protection in ecommerce.

Mascots by Demand would like you to be aware of the information we collect to provide your service, we do not provide third parties with access to your personal data, with the obvious exception of third party business partners for Shipping purposes.


Collection of Personal Information

We do not disclose your personal information available to third parties, with the obvious exception of third party business partners such as for shipping purposes.

We will contact relevant people to communicate billing and shipping issues

We store website data and email queued on our servers, only for use as back-up data should it be required

We may customise our email newsletters and communications to reflect your interest in a particular product.

We access historic correspondence and details about earlier conversions in response to customer service issues and, to conform to the edicts of the law or comply with legal process served on Mascots by Demand.

We monitor and store your online requests for costumes and services for research and to keep a history of your transactions with the business.


Email communications

As a customer of Mascots by Demand you will receive occasional email communications from Mascots by Demand that relate to the services we provide to you, and you will have the option to opt-out of all non-essential email.

If you have any questions about our privacy policy, please feel free to contact us at

Mascots by Demand

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