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IMPORTANT INFORMATION

"Please note that we, Mascots by Demand are not associated or affiliated with and TV, film or entertainment company. Our costumes are unofficial lookalikes and are part of a personal collection and are used just to bring a smile to children's faces at their personal event. We do not claim to be any original TV or Film character and do not sell any official merchandise and it is not our intention to violate any copyright laws. Should you have the need for a licensed or copyrighted character we encourage you to contact the company/copyright holders for that character."

Day Hire:

6am – 6pm To be picked up and returned within these hours unless agreed and confirmed in writing by both parties being Mascots By Demand Representative and Client Hiring Mascot.

Overnight Hire:

Monday – Thursday Only- Mascot must be returned within 24hours from time it was hired unless agreed and confirmed in writing by both parties being  Mascots by Demand Representative and Client Hiring Mascot.

Weekend Hire:

Friday 7pm – Monday 10am.  Can be picked up and dropped off between this weekend period within operating hours.

Week Hire:

Available at discounted rate and subject to availability Please email details of your requirements.

Mascot Entertainers:

We can arrange an Entertainer for an additional fee and is subject to availability. The entertainer will have a Working With Children Check and be covered by our Public Liability Cover Insurance.

Delivery:

Delivery Option available (subject to availability) between

10am – 2pm Mon – Fri and up to 30km radius of Altona Vic, 3018.

after 2pm & between 6pm and 8:30pm

$20 within 10km of Altona, Vic 3018

$40 within 11- 20km of Altona, Vic 3018

$55 within 21-30km of Altona, Vic 3018

Cancellations:

Cancellations made less than 7 days notice and more than 24 hours notice will incur a $10 Fee per mascot Hired. Cancellations under 24hours notice will incur a 50% Cancellation Fee of Total Booking.   If an Entertainer has been booked, at least 48 Hours notice of cancellation applies otherwise 30% cancellation fee will apply. Please Note: If you wish to reschedule to another date and avoid cancellation fees, we can issue a credit voucher for up to 6months.

Mascots by Demand

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